How Can We Help?
Get support for Kitlytics - we're here to help you succeed
Frequently Asked Questions
- Click "Start Free Trial" or "Login" on the homepage
- Click "Connect Kit Account" on the login page
- Authorize Kitlytics to access your Kit data (read-only)
- You'll be redirected to your dashboard automatically
Kitlytics analyzes YOUR actual Kit data to generate personalized campaigns:
- Historical open rates, click rates, and conversion data
- Subscriber behavior and engagement patterns
- Product sales and purchase history
- Your audience size and growth trends
The AI then creates campaigns using proven frameworks (Curiosity Gap, Hook-Story-Offer, etc.) tailored specifically to your audience—not generic templates.
Yes! Your data security is our top priority:
- Read-only access - We never modify your Kit account
- OAuth2 authentication - Secure industry-standard authorization
- No permanent storage - Data analyzed in real-time only
- Encrypted connections - All data transmitted via HTTPS
- Revocable access - Disconnect anytime from Kit settings
Kit's API doesn't provide product URLs, so you need to paste yours manually:
- When creating a campaign, select your product
- You'll see a "Product URL" input field
- Go to your Kit dashboard → Products → Your Product
- Copy the product URL (e.g., https://your-name.kit.com/products/your-product)
- Paste it into the Kitlytics product URL field
- Generate your campaign
💡 Tip: The exact URL you paste will be used in your email campaigns, so make sure it's correct before generating!
Kitlytics offers flexible pricing:
- 7-Day Free Trial - Full access, no charge during trial
- Starter Plan - Perfect for solo creators
- Pro Plan - For growing businesses with multiple products
- Enterprise - Custom solutions for teams
Yes! AI generates the first draft, but you have full control:
- Edit subject lines, email body, and CTAs
- Choose from 5 different subject line options
- Customize preview text
- Add your own personal touch
- Preview before deploying to Kit
The AI provides a smart starting point—you make it perfect for your brand.
Common Issues & Solutions
🔴 "Generation Failed" Error
Solution: This usually means there's not enough data in your Kit account. Make sure you have:
- At least one product with sales history (for product launch campaigns)
- Active subscribers in your account
- Your Kit account is properly connected
🔴 Campaign not deploying to Kit
Solution: Check these steps:
- Your Kit OAuth connection is still active (reconnect if needed)
- You have permission to create broadcasts in Kit
- Your Kit plan supports API access
- Check Kit dashboard - campaigns are saved as drafts first
🔴 No products showing up
Solution: Kit API only shows products that have at least one sale. If you have products but no sales yet:
- Make a test purchase in Kit to register the product
- Or use the "Nurture" or "Custom" campaign types that don't require products